Dodie Higdon, pharmacy technician, works to refill a prescription.

Coby Webster, pharmacy clerk, adds bottles to the automated refill system.

The Chickasaw Nation Pharmacy Refill Center opened just over a year ago and has seen great results in this short period of time. With the addition of recently developed services, more patients can benefit from the pharmacy.

Carl Albert Indian Health Facility patients can now call in medications for refills using the automated phone system. The process is simple and takes just a few short minutes.

Follow the steps below:

1. Gather your medication bottles because you will need the 8-digit prescription number listed on the bottle.

2. Call 1-877-CNREFIL or 1-877-267-3345. You will hear recorded information on business hours and refill pickup times.

3. Next, you will be prompted to enter your health record number (chart number) and select a few other automated options.

4. Once you have reached the end of the process, you are asked to select the “mail” or “pickup” option.

All patients residing outside the Ada area now have the option of having their medications mailed to them. This will save on time and cost associated with travel to and from the refill center.

Things to remember:

• To refill your prescriptions, call 1-877-CNREFIL or 1-877-267-3345

• The automated phone system is intended for Carl Albert Indian Health Facility patients. Patients who use outlying clinics (Ardmore, Durant, Tishomingo and Purcell) will continue to call the respective pharmacy for refills.

• Services At Large participants will continue to contact Cheryl Hood at 1-800-851-9136 ext. 81518 or 580-559-0794

• All refrigerated items will be shipped overnight via FedEx

• Only addresses outside of Ada will be mailed

• Controlled medications will not be mailed

• If you call in your prescriptions in more than one session, it is likely you will have multiple packages

Chris Anoatubby, Chief of Pharmacy Services, is pleased with the rate of success seen since opening the new facility. He strives for continued success and hopes the automated system will increase the number of citizens able to receive pharmacy services through CNHS.

Currently, the pharmacy staff fills an average of 2,600 prescriptions per day.

The Pharmacy Refill Center is located at 1001 N. Country Club Rd., Ada, Oklahoma, and is open Monday-Friday from 8 a.m.-8 p.m. and from 10:30 a.m.-7 p.m. on weekends and holidays.